Get in Touch With Us
This page explains how to contact the Non Gamstop Casinos editorial team, what we can help with and what is better taken to the right organisation. We publish research-based guides for adults in the UK, so most messages are about accuracy, clarity or something a reader would like us to cover.
What we can help with
We are an independent information site, not a casino. That shapes which enquiries we can deal with.
- Corrections and out-of-date details – If a bonus, payment method or rule on one of our pages looks wrong, tell us which page and what you found. Our details were last checked on 1 October 2026, and casino terms can change without notice.
- Questions about our guides – If a point on wagering requirements, verification, withdrawal limits or licensing is unclear, ask and we will try to explain it.
- Topic suggestions – Tell us what you would like researched, such as how bonus conditions work or what to check before depositing.
- Reader experiences – You can tell us what you found when dealing with a listed operator. We treat this as feedback to review, not as proof, and we cannot adjudicate individual disputes.
- Business and editorial enquiries – Introduce your organisation and what you have in mind.
What we cannot do
We do not run any casino, hold player accounts or handle money. That means we cannot:
- Release a withdrawal, reverse a bonus decision or reopen a closed account.
- Act as your representative in a dispute with an operator.
- Remove you from a casino's player database or change your GAMSTOP registration.
- Give legal, financial or medical advice.
For account problems, start with the operator's own customer support and its complaints procedure. Keep copies of your messages, screenshots and transaction records. If the operator holds a licence, its licensing body may have a complaints route, so check which regulator is named in the site's footer or terms.
How to send your message
Use the contact method or form provided on this page by the site. Please do not include card numbers, passwords or copies of identity documents. We never need them.
- Say what your message is about in the first line, such as a correction, a question or a suggestion.
- Name the page or the casino you are referring to.
- Describe what you saw and, if you can, when you saw it.
- Add what you would like us to do, if anything.
We read messages and reply where a reply is useful. We cannot promise a fixed response time, and we do not send automated answers in place of a real one.
Reporting an inaccuracy in a listing or offer
The casinos we feature, including Betmica, Kikibet and Betninja, advertise welcome offers that can include bonus percentages, free spins and caps. Those are the operators' own claims, and the conditions attached, such as wagering, game contribution, maximum bet, expiry and cashout limits, matter as much as the headline figure. If you find that an advertised offer differs from what an operator's terms say, send us the offer name, the date and a screenshot of the terms. We will check it against the operator's published terms and update the page where needed.
Need support with your gambling?
If gambling is causing you worry or harm, speak to someone independent. GamCare runs a free helpline and live chat for people in Great Britain, and its details are on its official website. GAMSTOP is the national self-exclusion service for British licensed operators. Many other tools, including deposit and loss limits, blocking software and self-exclusion, are available. If you are in a hurry, contact one of these organisations directly rather than waiting for a reply from us.
How we handle what you tell us
Corrections and feedback go to our editorial team. Commercial relationships, including commission we may earn from some listed operators, do not decide rankings or let anyone buy a better position. If you think a page has been influenced by a commercial relationship, tell us. We will look at it.
Where to go next
If you came here with a question that might already be answered, our guide to the best non GamStop casinos covers licensing, bonus terms, payments and verification in one place. If it does not answer your question, send us a message and we will take a look.